jobpostings hero

Job Postings

Welcome to our jobs page! We're excited to share information about our clients’ open positions. We’re always on the lookout for exceptional individuals who are passionate about people and desire to make a difference in the workplace.

Vacant positions

We believe that every employee has the potential to contribute to your success, and we strive to create a supportive and empowering environment that allows everyone to thrive.

We’ve listed the positions that are currently open. If there are no positions listed, it means there are no active openings, but please check back with us as this changes constantly.

Maple Leaf Adventures

Employer Location
Guest Reservations and Support Coordinator
Open Details

About

Are you a highly organized office superstar with exceptional interpersonal and communication skills? Do you love BC coast nature and want to work for an organization with a cool mission and regenerative vision? Maple Leaf Adventures, located in Victoria BC, is hiring a Guest Reservations and Support Coordinator to facilitate guest bookings and communications.

 

At Maple Leaf Adventures, we believe that people protect what they love. We are an eco-expedition cruise company that works with others to develop a strong, conservation-based travel industry on our coast. We’re committed to fostering a deep understanding of our home, its ecology and its people, one guest at a time, through creating exceptional experiences. If you share our values, we’d love to hear from you!

 

Who You Are

 

You are a warm and thoughtful person with good interpersonal skills and appreciation of good customer service. Your oral and written communication skills are excellent and you have the ability to organize and explain “how to” information effectively. You are a highly organized person who loves creating and maintaining efficient administrative systems. Detail oriented, you love accuracy and pride yourself on being thorough and analytical in your work. You have strong time management skills and can manage multiple priorities at once. Ideally, you have an understanding and passion for the BC coast and a commitment to green values.

 

What You’ll Be Doing

 

The Guest Reservations and Support Coordinator is responsible for facilitating guest bookings and coordinating guest preparation guides and materials, pre- and post-trip communications, and related organizational systems.

 

Duties include, but aren’t limited to:

 

  • Liaising with current and prospective guests to answer inquiries, take bookings, coordinate pre-trip documentation, and provide trip information
  • Creating and maintaining accurate and concise guest pre-trip information materials and communication templates, and updating this information in a variety of systems
  • Creating and maintaining organizational systems related to the position, including filing, tracking of data and creating reports, and liaising with other departments as required
  • Coordinating small projects related to sales and marketing as required
  • Sharing reception duties, including the primary role in answering phone, receiving deliveries, and greeting infrequent walk-ins

job qualifications

Qualifications

 

  • Minimum of 2 years related experience, including administrative tasks (office work) and customer service or instructional writing
  • Intermediate ability with Microsoft Excel, Word, or similar

 

Preference may be given to candidates with:

 

  • Post-secondary education
  • Tourism industry experience
  • Knowledge and travel experience of the BC coast geography outside of Vancouver and Victoria
  • Knowledge of the natural systems and wildlife of the BC or southeast Alaska coast
  • Understanding of green business values and demonstrated personal commitment to green values
  • Experience using databases

how to apply

Please submit a cover letter outlining your experience and why you want to work with us, along with your resume in PDF format to [email protected]. Please do not deliver your application to the Maple Leaf Adventure offices in person; only digital applications will be considered.

 

If you require an accommodation for any part of the recruitment process, please let us know at [email protected].

This is a full-time job Monday to Friday, based in our downtown Victoria office.
Salary: $25 per hour. Benefits Include: This position is eligible for the employee health and dental benefits plan, and pro deals (discounts) for quality outdoor clothing and gear.
Apply now

Guest Reservations and Support Coordinator

Open Details
job seekers collage

Job seekers

Are you looking for a specific type of job? We’re interested in keeping our pipeline full of people looking for work. If you’re in our database and a job comes up matching your skills and experience, we’ll reach out. Please email your resume to [email protected] and send us a cover letter outlining your skills and the type of job you’re looking for. We’ll keep you posted about anything that might be a fit.

Guest Reservations and Support Coordinator

About

Are you a highly organized office superstar with exceptional interpersonal and communication skills? Do you love BC coast nature and want to work for an organization with a cool mission and regenerative vision? Maple Leaf Adventures, located in Victoria BC, is hiring a Guest Reservations and Support Coordinator to facilitate guest bookings and communications.

 

At Maple Leaf Adventures, we believe that people protect what they love. We are an eco-expedition cruise company that works with others to develop a strong, conservation-based travel industry on our coast. We’re committed to fostering a deep understanding of our home, its ecology and its people, one guest at a time, through creating exceptional experiences. If you share our values, we’d love to hear from you!

 

Who You Are

 

You are a warm and thoughtful person with good interpersonal skills and appreciation of good customer service. Your oral and written communication skills are excellent and you have the ability to organize and explain “how to” information effectively. You are a highly organized person who loves creating and maintaining efficient administrative systems. Detail oriented, you love accuracy and pride yourself on being thorough and analytical in your work. You have strong time management skills and can manage multiple priorities at once. Ideally, you have an understanding and passion for the BC coast and a commitment to green values.

 

What You’ll Be Doing

 

The Guest Reservations and Support Coordinator is responsible for facilitating guest bookings and coordinating guest preparation guides and materials, pre- and post-trip communications, and related organizational systems.

 

Duties include, but aren’t limited to:

 

  • Liaising with current and prospective guests to answer inquiries, take bookings, coordinate pre-trip documentation, and provide trip information
  • Creating and maintaining accurate and concise guest pre-trip information materials and communication templates, and updating this information in a variety of systems
  • Creating and maintaining organizational systems related to the position, including filing, tracking of data and creating reports, and liaising with other departments as required
  • Coordinating small projects related to sales and marketing as required
  • Sharing reception duties, including the primary role in answering phone, receiving deliveries, and greeting infrequent walk-ins

job qualifications

Qualifications

 

  • Minimum of 2 years related experience, including administrative tasks (office work) and customer service or instructional writing
  • Intermediate ability with Microsoft Excel, Word, or similar

 

Preference may be given to candidates with:

 

  • Post-secondary education
  • Tourism industry experience
  • Knowledge and travel experience of the BC coast geography outside of Vancouver and Victoria
  • Knowledge of the natural systems and wildlife of the BC or southeast Alaska coast
  • Understanding of green business values and demonstrated personal commitment to green values
  • Experience using databases

how to apply

Please submit a cover letter outlining your experience and why you want to work with us, along with your resume in PDF format to [email protected]. Please do not deliver your application to the Maple Leaf Adventure offices in person; only digital applications will be considered.

 

If you require an accommodation for any part of the recruitment process, please let us know at [email protected].

This is a full-time job Monday to Friday, based in our downtown Victoria office.
Salary: $25 per hour. Benefits Include: This position is eligible for the employee health and dental benefits plan, and pro deals (discounts) for quality outdoor clothing and gear.
Apply now

About

job qualifications

how to apply

Salary:
Apply now